1. Purchasing management
• Logistics and purchasing
• Supplier selection
• The Kraljic Matrix
• The Pareto diagram
• Kardex or inventory cards
2. Introduction to food service management
• Product or service?
• Sectors of economic activity
• Restaurants: industrial, commercial, or service companies?
• International Standard Industrial Classification (ISIC)
• Basic concepts: cost, expense, and loss
3. F&B Cost Management
• Yield, waste, and net price of a product
• The standard recipe
• Food recipe costing
• Beverage recipe costing
• Sales value and selling price
4. Evaluation and analysis of the gastronomic offer
• What is menu engineering?
• Pre-operational menu analysis (APC)
• Pavesic matrix
• Boston Consulting Group matrix
• Price engineering
5. Neuromarketing applied to the gastronomic offer
• How to design a menu without losing your mind
• Where to place the dishes you want to sell the most
• How colors influence customer decision-making
• Psychological strategies to increase sales
6. Revenue management for restaurants
• What is revenue management for restaurants?
• Key features of revenue management
• The average check strategy
• RevPash and ProPash
